Privacy Policy

Privacy Policy for https://buggy-tour.terratrek.net

Introduction

At https://buggy-tour.terratrek.net (hereafter referred to as “the Company” or “we”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, management, and utilization of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://buggy-tour.terratrek.net
  • Mobile and desktop applications associated with our services
  • Online services and products offered by the Company

It is important to clarify that this privacy policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy governs situations where you:

  • Utilize our applications and services as an authorized user
  • Visit and interact with any of our websites linked to this policy
  • Engage with us through communications, including emails, calls, or text messages (SMS)

Personal Data Collection

We collect a range of personal data, categorized as follows:

  • Account Information: Details required for creating and managing user accounts, such as usernames, passwords, email addresses, and profile information.
  • Payment Information: Transaction details including payment method numbers, expiration dates, and billing addresses used for purchase processing.
  • Financial Information: Data related to your financial status or transactions, if voluntarily provided.
  • Purchase Information: Records of products or services purchased, including quantities, order history, and associated costs.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
  • Location Data: Geographic data about your physical location, gathered with your consent.
  • Feedback: Any comments, suggestions, or reviews you provide to enhance our services.
  • Social Media Information: Publicly available details from social media platforms when users choose to connect their accounts.
  • Product Information: Details about products or services you express interest in, including preferences and browsing behavior.

We collect this data through direct user input forms, account settings, interactions with our applications, website analytics, and third-party service providers who assist us in delivering our services. Additionally, some personal data may be obtained from trusted third parties, subject to their privacy policies.

Cookies

To enhance your experience and provide valuable insights, we employ cookies on our website:

  • Strictly Necessary Cookies: These ensure basic functionality, allowing you to move around the site and access its features.
  • Preference Cookies: Tailored settings and preferences are stored to remember user choices.
  • Analytics Cookies: Used by analytics providers to collect information about your use of our site for performance evaluation and improvement.

Users have control over non-essential cookies through our Cookie Manager, enabling them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law. The specific retention periods vary based on the type of data:

  • Account information is retained until your account is active or closed at your request.
  • Purchase history may be kept for billing, record-keeping, and fraud prevention purposes for an extended period.
  • Financial information used for transactions is securely stored for a minimum of seven years to comply with legal requirements.
  • Other data types are retained based on business needs and applicable laws, after which they are anonymized or deleted.

You have the right to request the deletion of your personal data, subject to legal obligations and operational requirements.

Your Rights

Depending on your location, you possess several rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): Ability to request the deletion of your data, under certain circumstances.
  • Restriction: Limitation on how your data is used in specific situations.
  • Portability: Receiving a copy of your personal data in a structured format for transfer to another controller.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: Freedom from unfair treatment due to exercising your data protection rights.

To exercise these rights or file appeals/complaints, please contact our dedicated privacy team via email at [email protected] or through written correspondence.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be promptly posted on our website, and we encourage users to review these updates regularly.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to us via: